How Bison Chooses Top Carriers for our Broker Network

A strong transportation network is built on trust, consistency, and shared standards. At Bison, our broker carriers play a critical role in delivering reliable service across North America. Choosing the right carriers is not about filling capacity. It is about protecting our customers, our reputation, and the freight entrusted to us every day.

That is why Bison takes a deliberate and disciplined approach to selecting and maintaining our broker carrier network.

Built on the Same Standards We Hold Ourselves To

For more than 50 years, Bison has built its reputation on safety, professionalism, and operational excellence. Those expectations do not change when freight moves through our carrier network.

Every carrier we work with must meet the same high standards required of our own fleet. This ensures consistency in service, safety, and performance regardless of how or where freight is moving.

A Thorough Vetting Process

Before a carrier can haul freight on behalf of Bison, they must complete a comprehensive onboarding and qualification process.

This includes:

• Safety history and performance review
• Insurance and operating authority verification
• Compliance with federal and cross-border regulations
• Cargo security and claims history evaluation
• Alignment with Bison service expectations

Only carriers that meet or exceed these requirements are approved to operate within our network.

Safety Comes First

Safety is the foundation of every decision we make.

Bison works with broker carriers who demonstrate a strong commitment to safe driving practices, equipment maintenance, and regulatory compliance. Ongoing monitoring helps ensure safety standards are maintained, not just during onboarding.

This disciplined approach contributes to industry-leading safety performance and protects both customers and carriers on every shipment.

A Relationship-Based Network

At Bison, we believe strong relationships deliver better results than transactional freight matching.

Our broker carrier program is built on long-term collaboration, clear communication, and mutual accountability. Carriers are treated as family, not one-time solutions.

This approach allows us to provide:

• More consistent capacity for customers
• Predictable freight opportunities for carriers
• Better service reliability across the network
• Higher retention and stronger performance

When carriers succeed, our customers benefit.

Capacity Models Designed for Different Needs

Bison’s carrier network is built to support different customer requirements — from highly predictable freight to flexible, on-demand coverage.

In addition to traditional brokerage capacity, our Logistics network also includes structured fleet management models designed to create greater predictability for both carriers and customers.

Under these models, capacity is planned rather than reacted to. Carriers operate within defined performance standards and planning frameworks, which helps drive more consistent execution and clearer accountability.

For carriers, this reduces the day-to-day pressure of chasing reloads and stabilizes utilization. For customers, it creates capacity that can be planned against — not just sourced when needed.

Technology and Visibility That Support Performance

Bison supports its broker carriers with modern technology and visibility tools that improve communication and execution.

These tools help provide:

• Real-time shipment visibility
• Clear load details and expectations
• Faster issue resolution
• Accurate performance tracking

By combining technology with dedicated support teams, we help carriers operate efficiently while ensuring customers receive consistent updates and dependable service.

Capacity You Can Rely On

Through our carrier network, Bison provides flexible capacity across:

• Truckload
• LTL
• Intermodal
• Brokerage
• Cross-border Canada, the United States, and Mexico

This blended model allows us to offer both flexible coverage and structured, predictable capacity depending on the customer’s needs.

Continuous Monitoring and Improvement

Carrier qualification does not end once a relationship begins.

Bison continuously monitors performance, safety, service reliability, and customer feedback. This ongoing evaluation ensures our network remains strong, compliant, and aligned with our commitment to service excellence.

Carriers who perform well are rewarded with consistent opportunities and long-term collaboration. Those who do not meet expectations are addressed promptly to protect service quality.

Why It Matters to Our Customers

Choosing the right broker carriers directly impacts shipment reliability, safety, and on-time performance.

By maintaining a carefully vetted and actively managed carrier network, Bison delivers:

• Consistent service across all transportation modes
• Reduced risk and fewer disruptions
• Improved visibility and accountability
• Confidence that freight is handled with care

Customers gain access to scalable capacity without sacrificing quality or control.

Built to Support Complex Supply Chains

Today’s supply chains require flexibility, speed, and dependable carriers. Bison’s approach to carrier selection ensures we can provide the right combination of assets, brokerage solutions, and carrier capacity to support even the most complex transportation requirements.

It is not about having the largest network. It is about having the right one.

A Carrier Network You Can Trust

At Bison, our carriers are an extension of our brand. Every load they move represents our commitment to safety, reliability, and customer service.

By choosing carriers who share our values and holding them to the same standards we hold ourselves to, we create a transportation network built for long-term success.

To learn more about Bison’s carrier network, brokerage solutions, and transportation services across North America, visit www.bisontransport.com.